Welcome to the UTOPIAN Global HELP CENTER

HELP_FAQ’S

Got a question? We probably have the answer for you right here. Explore topics here below.
General Questions
Opening an Account
Deposits and Withdrawal
Premium Yield Program
Premium Affiliate Program
CASHETSTM
Precious Metals
Buy and Sell
Infinity Vault
Got a question? We probably have the answer for you right here. Explore topics here below.
We’re here to help!

General Questions

  1. WHAT DOES UTOPIAN GLOBAL DO?

    Utopian Global is a Platform that allows users to build cashflow from income producing assets via CASHETSTM Infinity Vault in the most transparent way, hedging their money against inflation by accumulating physical Gold and Silver, as well as by providing wealth educational programs.

  2. WHAT IS INIFINITY VAULT?

    Learn more here

  3. WHAT IS CASHETSTM?

    Learn more here

  4. HOW CAN I EARN MONEY WITH UTOPIAN GLOBAL?

    You can earn money via the Infinity Vault as well as from the Premium Yield and the Premium Affiliate Plan

  5. WHERE IS UPTOPIAN GLOBAL REGISTERED?

    Learn more here

  6. HOW CAN I JOIN UTOPIAN GLOBAL?

    You can join Utopian Global by going to the referral link of the person who invited you to the Utopian Global Page. Once you entered your e-mail and completed your KYC you are then able to purchase any products and services we do offer.

  7. WHICH COUNTRIES ARE CURRENTLY NOT BEEN ABLE TO USE THE UTOPIAN GLOBAL SERVICE?

    Iran, Cuba, North Korea

  8. HOW ARE MY ASSETS PROTECTED?

    Please refer to the Terms and Conditions on CASHETSTM

Opening an Account

  1. HOW TO REGISTER A NEW ACCOUNT?

  2. HOW TO CONFIRM EMAIL?

  3. HOW TO CONFIRM PHONE?

  4. SIMPLE STEP BY STEP INSTRUCTIONS FOR YOUR KYC (KNOW YOUR CUSTOMER)

  5. HOW TO VERIFY YOUR IDENTITY (KYC)

  6. ID CONFIRMATION PHOTO - INSTRUCTIONS

  7. WHICH OTHER DOCUMENTS ARE ACCEPTED AS PROOF OF ADDRESS (POA) FOR KYC?

Deposits and Withdrawal

  1. HOW CAN I DEPOSIT FIAT CURRENCY USING BANKWIRE INTO UTOPIAN GLOBAL?

  2. WHAT ARE THE BANKWIRE FEES?

  3. HOW CAN I DEPOSIT BITCOIN?

  4. WHAT ARE THE DEPOSIT FEES USING BITCOIN?

  5. HOW CAN I DEPOSIT LITECOIN?

  6. WHAT ARE THE DEPOSIT FEES USING LITECOIN?

  7. CAN I DEPOSIT FIAT CURRENCY USING CREDIT CARD?

  8. WHAT ARE THE DEPOSIT FEES USING CREDIT CARD?

  9. CAN I DEPOSIT CRYPTO CURRENCY USING CREDIT CARD?

  10. HOW CAN I WITHDRAW MY MONEY FROM E-WALLET TO MY BANKACCOUNT?

  11. ARE THERE ANY FEES WHEN WITHDRAWING FROM E-WALLET TO MY BANKACCOUNT?

  12. HOW CAN I WITHDRAW MY MONEY FROM E-WALLET WITH BITCOIN?

  13. WHAT ARE THE FEES WITHDRAWING MONEY FROM E-WALLET USING BITCOIN?

  14. HOW CAN I WITHDRAW MY MONEY FROM E- WALLET WITH LITECOIN?

  15. WHAT ARE THE FEES WITHDRAWING MY MONEY FROM E-WALLET WITH LITCOIN?

  16. HOW LONG DOES IT TAKE TO HAVE MY DEPOSITS CONFIRMED?

  17. HOW LONG DOES IT TAKE TO HAVE MY WITHDRAWAL PROCESSED?

Premium Yield Program

  1. WHAT IS THE PREMIUM YIELD PLAN?

    The Premium Yield Plan is a monthly subscription which offers Utopian Global Members greater benefits such as;

    High Yield Earnings, Precious Metals wholesale purchase, zero sell back and or vaulting fees

  2. WHAT IS THE DIFFERENCE BETWEEN THE PREMIUM YIELD PLAN AND THE AFFILIATE REWARDS PLAN?

    The Affiliate Rewards Plan provides you with all the Premium Yield Plan advantages(High Yield Earnings, Precious Metals wholesale purchase, zero sell back and or vaulting fees) plus the Affiliate leverage income module where you earn generous referral commissions and earnings from your first two level of members who have purchase CASHETSTM and apply to the Infinity Vault

  3. IS THERE A LIMIT ON HOW MANY REFERRALS CAN I EARN BONUS FOR?

    No there is no limit on how many people you do directly refer. However, you can only earn from your personally referred people. Unlike in the Premium Affiliate Program where you can earn unlimited levels down.

  4. HOW LONG IS A REFERRAL LINK VALID FOR?

    As long as you pay the monthly subscription you are eligible to earn commissions.

  5. HOW CAN I FIND OUT IF I AM ELIGIBLE TO REFER OR NOT?

    In your backoffice dashboard you will see your active/inactive status. Active means you paid your monthly subscription and are eligible to refer and earn from your referrals.

  6. WHAT IF MY FRIEND FORGETS TO USE THE REFERRAL- CAN I STILL GET THE BONUS?

    Unfortunately, if your friend doesn’t use the referral link you shared, we cannot credit a referral bonus to your account. Please ensure when you share your referral code or link, you make it clear to your friend to input that link when they register for an account on Utopian Global. However, if you feel that a mistake has been made, please send us a ticket

  7. HOW CAN I KEEP TRACK OF MY REFERALS?

    Keeping track of your referees is simple. Just click “Referrals” on the main menu, and you’ll see all the referees that have used your link on the page.

  8. CAN I UPLOAD MY REFERRAL LINK ONTO MY SOCIAL MEDIA CHANNELS OR MY WEBSITE?

    Yes, you can copy and paste your referral link and and share directly with your network.

    However, please note that Utopian Global will void the qualification for any referral commissions of an account if any of the below referral methods is used:

    Redirecting users from any third-party websites or social media accounts imitating Utopian Global. This includes but is not limited to, the following situations:

    Redirections from pages similar to UtopianGlobal.com or any other found to be impersonating Utopian Global, or perceived to be an official domain with an excessive amount of Utopian Global logos and / or other content

    Redirections from accounts attempting to imitate Utopian Global's social media accounts (Twitter, Facebook, Telegram, Instagram, etc.)

    Redirections from URLs that are similar to the URL of Utopian Global (www.utopianglobal.com), such as www.utopianglobal.xxx.com

    Redirections from any unofficial third-party URLs

Premium Affiliate Program

  1. WHAT IS THE PREMIUM AFFILIATE PROGRAM?

    The Premium Affiliate Program is a monthly subscription which offers Utopian Global Members greater benefits such as; High Yield Earnings, Precious Metals wholesale purchase, zero sell back and or vaulting fees, Wealth Education, Personal Development and much more.

  2. HOW DO I JOIN THE UTOPIAN GLOBAL PREMIUM AFFILIATE PROGRAM?

    You go to the Link the person you referred you to and join the Program. You enter your email, complete your KYC and purchase the Program.

  3. WHAT IS THE DIFFERENCE BETWEEN THE PREMIUM AFFILIATE PROGRAM AND THE PREMIUM YIELD PROGRAM?

    A Premium Affiliate is eligible to earn up to 2 Levels from the Yield Plan and earn 8 different ways from the Utopian Global Network Compensation Plan, besides other incentives they receive from the effort of marketing our platform.

  4. WHAT IS THE PREMIUM AFFILIATE PACKAGE?

    The Premium Affiliate Package is a one time purchase so that you are eligible to market our product and services, earn up to 2 Levels from the Yield Plan as well as participate and earn unlimited levels from the Utopian Global Network Compensation plan.

  5. WHAT IS THE PREMIUM AFFILIATE MONTHLY SUBSCRIPTION?

    The Premium Affiliate Monthly subscription enables you to earn from “The Premium Yield Plan”, which offers Utopian Global Members greater benefits such as;

    High Yield Earnings, Precious Metals wholesale purchase, zero sell back and or vaulting fees

  6. WHAT HAPPENS IF I DO NOT PAY MY MONTHLY SUBSCRIPTION?

    If you do not pay the monthly subscription, you will not be eligible for the Premium Yield, Free Precious Metals Storage, Fee Free Sell Back of your Precious Metals and only eligible for the Standard Yield. You will also not able to receive commissions from your originally referred people nor can you not refer people and earn commissions from. Once you pay again your monthly subscription it will be reinstated again.

  7. HOW DO I GET PAID AND HOW OFTEN?

    There are daily, weekly and monthly payouts. Please refer to the Utopian Global Compensation Plan (link to the compensation plan)

  8. IS THERE A LIMIT TO HOW MANY REFERRALS I CAN EARN BONUS FOR?

    No there is no limit on how many people you do directly or indirectly refer.

  9. WHAT IF MY FRIEND FORGETS TO USE THE REFERRAL- CAN I STILL GET THE BONUS?

    Unfortunately, if your friend doesn’t use the referral link you shared, we cannot credit a referral bonus to your account. Please ensure when you share your referral code or link, you make it clear to your friend to input that link when they register for an account on Utopian Global. However, if you feel that a mistake has been made, please send us a ticket.

  10. CAN I UPLOAD MY REFERRAL LINK ONTO MY SOCIAL MEDIA CHANNELS OR MY WEBSITE?

    Yes, you can copy and paste your referral link and share directly with your network.

    However, please note that Utopian Global will void the qualification for any referral commissions of an account if any of the below referral methods is used:

    • Redirecting users from any third-party websites or social media accounts imitating Utopian Global. This includes, but is not limited to, the following situations:
    • Redirections from pages similar to UtopianGlobal.com or any other found to be impersonating Utopian Global, or perceived to be an official domain with an excessive amount of Utopian Global logos and / or other content
    • Redirections from accounts attempting to imitate Utopian Global's social media accounts (Twitter, Facebook, Telegram, Instagram, etc.)
    • Redirections from URLs that are similar to the URL of Utopian Global (www.utopianglobal.com), such as www.utopianglobal.xxx.com
    • Redirections from any unofficial third-party URLs
  11. HOW CAN I KEEP TRACK OF MY REFERRALS?

    Keeping track of your referees is simple. Just click “Referrals” on the main menu, and you’ll see all the referees that have used your link on the page.

  12. WHERE CAN I FIND MORE INFORMATION ABOUT THE REFERRAL PROGRAM?

    Learn more here

CASHETSTM

  1. What is CASHETSTM?

    CASHETSTM is a Digital Token created on Ethereum 223 decentralized blockchain protocol. Ethereum tokens are simply digital assets that are built on top of the Ethereum blockchain representing the actual physical assets.

  2. WHERE IS IT REGISTERED?

    CASHETSTM are the Tokens issued by “Liquidus Assets Inc” registered and operating under the British Virgin Islands (BVI) laws and regulations.

  3. WHO OWNS THE BVI COMPANY “LIQUIDUS ASSETS INC”?

    “LIQUIDUS ASSETS INC” is owned by ACE Holdings AG, a Swiss Incorporated Company

  4. WHAT DOES CASHETSTM DO?

    CASHETSTM through its investments takes exposure in the physical assets by procuring them at lower prices at an earlier stage of their value chain and capitalizing on their higher prices when they are in the matured stage of their lifecycle.

  5. WHAT ARE THE ASSETS THAT CASHETSTM TAKES EXPOSURE ON OR INVESTS IN?

    The physical assets that are invested in through CASHETSTM fall in to categories such as Metals and Minerals, Industrial Materials, Real Estate, Food and Beverages, and others related to Technology, Renewables and Raw Materials,

  6. WHAT IS CASHETSTM “INFINITY VAULT”?

    Infinity Vault is a functionality that Utopian Global provides to its members through which investment and liquidation process has been made easy and accessible on CASHETSTM Digital Assets at any given time.

  7. HOW DOES IT FUNCTION?

    CASHETSTM fall under two status “Active” and “Inactive”. Active state of CASHETSTM mean that they are employed on the Infinity Vault to earn yield as per the “Infinity Vault Yield Program”, and in Inactive state they are not employed on the Infinity Vault and are not earning the yields. CASHETSTM when bought by the members are automatically issued in Active state and the members can choose at any time to make them Inactive.

  8. HOW DOES THE INFINITY VAULT YIELD PROGRAM WORK?

    The annual projected yield on CASHETSTM is around 30% which is paid out as CASHETSTM Tokens at the end of the year. If the members desire to liquidate their CASHETSTM in part or full before this time the following rates (based on their holding period) will be applicable on the past months.



    Time Frame
    Premium Yield
    Monthly Yield Annual Yield Monthly Yield Annual Yield Monthly Yield Annual Yield
    Within a Month Principle Only Principle Only Principle Only
    After 1 Month 0,45% 5,40% 0,60% 7,20% 0,60% 7,20%
    After 3 Months 0,63% 7,56% 1,08% 12,96% 1,08% 12,96%
    After 6 Months 0,96% 11,52% 1,90% 22,80% 1,90% 22,80%
    After 12 Months 1,42% 17,04% 2,50% 30,00% 2,50% 30,00%
  9. HOW IS MY YIELD PAID OUT?

    The yield is calculated as per the Infinity Vault Yield Program and is realized at the time of making the CASHETSTM inactive converting the realized yield in to CASHETSTM tokens which can be liquidated.

  10. HOW DO I LIQUIDATE MY CASHETSTM?

    To liquidate the CASHETSTM in part or full, members require to first make their desired CASHETSTM Inactive. Once in Inactive state, members can choose to either liquidate these CASHETSTM in USD, USDT, EURO, Bitcoin or Ether or choose to hold these inactive CASHETSTM on the platform or even pay for their UG membership or buy Gold or Silver as they desire. This is to facilitate the members enabling them to avoid losses on exchange rates / conversion rates.

  11. WHAT ARE THE RISKS?

    The risks that CASHETSTM carries are commercial, business and technical risks. Incase the value of the assets go down for any reason it may effect the value of the investment held.

  12. IS MY PRINCIPLE INVESTMENT CALLABLE?

    The principal is callable through the Infinity Vault as long as the prices of the assets are not negatively effected to the level of creating a loss for the company as a whole which could translate in to negatively effecting the principal in part or full.

  13. WHEN I AM PAID THE CASHETSTM DIGITAL ASSETS YIELD?

    The yields from CASHETSTM through the Infinity Vault are either paid when the CASHETSTM in part of full are converted inactive anytime before 12 months realizing the yield by that time or by holding the CASHETSTM upto 12 months at which the earned yield in shape to CASHETSTM are issued to the member and the principal investment in CASHETSTM continues on the Infinity Yield Program.

  14. WHAT HAPPENS WHEN I DO COMPLETE THE 12 MONTHS HOLDING PERIOD OF A PARTICULAR AMOUNT OF CASHETSTM AND I DO NOT LIQUIDATE THEM?

    Once 12 months period is completed on any particular amount of CASHETSTM held in active state, the actual yield earned by that time on these CASHETSTM which may be more or less or equal to the projected yield of 30% p.a. will be issued in the form of more CASHETSTM token to the member which the member may choose to make Active or liquidate or use on the platform to buy membership, Gold or Silver or any other asset / opportunity available at that time.

    The principal CASHETSTM will continue on the Infinity Vault and at any time the member chooses to realize these CASHETSTM in part or full after the 12 months, the monthly yield applicable will be the post 12 months projected yield at that time.

  15. CAN MY INVESTMENT BE COMPOUNDED AND HOW?

    The investment in CASHETSTM are realized only at the time of making those principal CASHETSTM inactive thus the yields can not be automatically compounded but they could be reinvested through the Infinity Vault. If you wish to keep on reinvesting, the yields then you have to keep on realizing the yields when ever you want so you can reinvest but that also means that when you re-employ your first principal CASHETSTM they restart their timeline in the vault. The flexibility is provided for member to choose as per their convenience.

  16. HOW CAN I RECEIVE A MONTHLY, QUARTERLY OR HALF YEARLY PAYOUT FOR MY YIELDS?

    To receive yields on a regular basis before the 12 months, the member has to self-monitor and make his/her CASHETSTM inactive according to his own choice of time to realize his/her yields according to his requirement, but that also means that when you re-employ your principal CASHETSTM they restart their timeline in the vault. The flexibility is provided for member to choose as per their convenience that how they want to run on the Infinity Vault.

  17. HOW CAN I DIVERSIFY MY INVESTMENT WITHIN CASHETSTM?

    CASHETSTM already focuses on a diversification strategy through types and categories of assets, location and geographies and time lines, so it is already a diversified mix of assets. Meanwhile members can keep on further diversifying in Gold, Silver and other products which would be introduced from time to time through the UG platform.

  18. WHY IS CASHETSTM DECENTRALIZED DIGITAL ASSETS INTEGRATED WITH THE UTOPIAN GLOBAL PLATFORM?

    Utopian Global is committed to bring the best investment assets and opportunities to its members which would be blends of digital and the physical world to provide diversification and capitalization of higher yields.

    As per our commitment, there are more products being designed and engineered which would be launched on the platform from time to time.

  19. WHAT IS UTOPIAN GLOBAL’S ROLE?

    Utopian Global’s role is a facilitator to provide one of the best structured investment assets to its members and create a buffet of such asset offerings to give easy accessibility and choice to its members according to their own risk appetite, investment holding period and exposure level.

  20. HOW DO I CONTACT CUSTOMER SERVICE?

    If you do not find the answer to your question in the FAQ section or are not satisfied, you may contact us anytime though the dedicated support email support@utopianglobal.com address and we will respond to your queries within 12 hours.

Precious Metals

  1. OVERVIEW:

    Utopian Global makes private ownership of gold and silver available to anyone, regardless of their background or the jurisdiction where they reside. Utopian Global (UG) is aware that taking physical delivery of gold and silver collectible products may at times be inconvenient or difficult for reasons including temporary or long-term import restrictions imposed by some countries at various times, import duties and taxes, concerns over security and/or privacy of shipments to various regions or countries, the time required to plan and organize long-term secure storage arrangements and other considerations. To this end, Utopian Global (UG) established its allocated Storage Vault operations with the worldleading secure storage company, Loomis International with Argor-Heraeus Ag certified products, a leading Swiss precious metals London Bullion Market Association refiner. Utopian Global (UG)‘s Storage Vault facility is designed to provide a service that will enable Utopian Global (UG) Members to safely and securely store Utopian Global (UG) precious metal products for future physical collection, shipping or liquidation. These Terms and Conditions outline how this service may be used by Utopian Global (UG) Members.

  2. ESTABLISHMENT AND MANAGEMENT OF THE STORAGE VAULT:

    Utopian Global (UG) Members wishing to use the Utopian Global (UG) Secure Storage Vault service are required to be KYC (Know Your Customer) Compliant. The purchase of a Utopian Global (UG) monthly Premium Yield program avails the Member to buy at wholesale price (3% above refinery market sell price), sell back and physically vault gold and silver products on a month-to-month basis with no additional administrative fee. Members who have not purchased the monthly Premium Yield Program will incur market retail price 8% above refinery sell price, sell back fee 3% and vaulting fees as determined in this document. Upon the cancellation of the Utopian Global (UG) monthly program, Utopian Global (UG) will deduct storage & service fees from your Utopian Global (UG) Saver Program or Loomis vaulted items with an annual fee of 0.17% of holding value with a minimum monthly fee of $7 per month. The usage of a Storage Vault is charged at the minimum fee within the monthly plan which covers the storage of all products up to a total value limit. (Refer Section 4) If the total value limit is exceeded, an additional fee will be charged pro rata for each month remaining within the Storage Vault’s month-to-month membership subscription cycle. Only one Storage Vault is allowed per Member. Free UG Saver Account holders & Premium Members who have inactive accounts are subject to storage vault fees. Premium Yield and Affiliate Members with ACTIVE monthly plans the fees are included.

  3. KNOW YOUR CLIENT POLICY:

    Utopian Global (UG) is not providing a fiduciary, banking or trustee service. In keeping with international standards, Utopian Global (UG) may at any time request a Member to provide a comprehensive Due Diligence, Know Your Client and Source of Funds questionnaire even though at the time of enrolling with Utopian Global (UG) the Member had received prior approval.

  4. IS OUR GOLD/SILVER PYISCIALLY BOUGHT OR PAPER CONTRACTS?

    Any product sold on Utopian Global will be 100% backed by physical metal and can be liquidated at any time.

  5. WHERE DOES THE GOLD AND SILVER COME FROM?

    All the precious metals sold at Utopian Global coming exclusively from the Argor-Heraeus Refinery in Switzerland.

  6. WHAT ARE THE UTOPIAN GLOBAL GOLD AND SILVER PRODUCTS?

    The range of Utopian Global (UG) collectible gold and silver products that are offered by Utopian Global (UG) and may be purchased from the Member’s Shop.

  7. HOW CAN I BE SURE MY HOLDINGS ARE 100% BACKED BY PHYSICAL METAL?

    Utopian Global will only settle any precious metals transactions which are backed by 100% physical metal. If the physical metal is not available, we will not be able to offer the product from our buy page.

  8. STORAGE VAULT:

    A secure storage service is provided by our strategic partners as detailed in the Utopian Global Company page, where the Member may safely and securely store Utopian Global precious metal products. The Company has an allocated storage agreement with Loomis International Steinackerstrasse 49, CH-8302 Zurich-Kloten Switzerland, with vaulting facilities in Zurich, Dubai and Singapore. All members holdings are held in the Utopian Global allocated account on behalf of Utopian Global Members. Members storage orders are itemized by precious metal type, bar or collectible type, quantity in units, grams and troy ounces and allocated to a Utopian Global Loomis sub account in the name of their KYC approved account ID.

  9. WHY STORAGE OF PRECIOUS METALS?

    Utopian Global (UG) is not a licensed bullion bank or bullion custodial company and is not providing Utopian Global (UG) Members with a fiduciary, banking or trustee service. Utopian Global (UG)‘s Storage Vault may be used by Utopian Global (UG) Members who are acquiring Utopian Global (UG) precious metal products to safely and securely store those products while they are making longer term, permanent collection and shipping arrangements. Members holdings are held in an allocated account of the operating company for and on behalf of Utopian Global (UG) members and registered by their Account Member {ID) Identification.

  10. FEES OF STORED PRECIOUS METALS:

    Precious metals up to a total value of $50,000 may be stored in the Member’s Storage Vault with no further charge so long as the Premium Membership subscription is current. Precious metals over the value of $50,000 may be stored for an additional annual fee of 0.17% of holding value. Ex. $80,000 holding the first $50,000 bears zero fee for Active Premium Member and the balance of $30,000 charged an annual fee of 0.17% with a minimum of $15 per month.

  11. STORAGE VAULT AND ORDER PROCESSING:

    A ‘Storage Vault Order’ is one or more precious metal products that are purchased at one time from the Utopian Global (UG) Gold Shop, where at the time of purchase ‘Storage Vault’ is selected from the shipping options. A Storage Vault Order may also be initiated by the conversion of grams from a UG Gold & Silver Saver Program (where sufficient grams have accumulated within the grams account to ship the selected product) and where ‘Storage Vault’ was selected as the shipping option in the Shipping request profile. A shipping execution charge of USD$75 is incurred per shipping order, subject to change according to international shipping and handling fees.

  12. MEMBERS ALLOCATED ACCOUNT:

    Members can make application for a personal allocated account with Loomis International. By having a personal allocated account Members can reduce the counter party risk associated with their holding. If Members are concerned about counterparty risk we recommend the option of having an Allocated account with Loomis but also suggest that you may request to ship, collect or sell your stored product. Please contact us for further information about a personal allocated account. In order to be approved for a personal allocated account with Loomis International the Compliance department will conduct full due diligence on the applicant to ensure proof of identity and that International Anti Money Laundry Act regulations are complied with. The estimated annual cost of an individual allocated account is 3000 chf (Swiss Franc) plus additional fees for account compliance and any precious metal inventory account movement.

  13. STORAGE VAULT ORDER:

    Any order from a Member to ship Utopian Global gold and silver product(s) to their Storage Vault.

  14. SELL BACK ORDER:

    An order placed by a Member to sell back to Utopian Global (UG) any Utopian Global (UG) Gold and Silver products held in their Storage Vault or Saver Program. ACTIVE Member 0% Fee, INACTIVE Members and Customer Accounts 3%.

  15. LIQUIDATION AND SELL BACK:

    Utopian Global‘s Storage Vault service is designed for those people who have a long-term outlook for the acquisition and private ownership and holding of precious metals. It is not designed to allow or encourage the trading of market movements such as the ups and downs in the price movements of precious metals. We understand that Members may at times experience a change in circumstances or strategy and to that end may wish to sell some or all of their gold and silver products held in their Storage Vault. This may be done using the Sell Back function in the Storage Vault management tool in the Member’s online account. When a Sell Back order is placed by the Member, this order will be processed at the gold and/or silver price of the next Argor-Heraeus Ag London Bullion Market Gold or Silver Sell price one clear banking day (24 hours) from the placing of the Sell Back order. The value of the Sell Back transaction will be the total number of ounces (to .000 of a troy ounce) times the applicable ArgorHeraeus Ag London Gold or Silver Sell price minus the applicable Transaction Fee as outlined in section 8) SELL BACK TRANSACTION FEES, below. Net proceeds from the Sell Back Order may either be credited to the Utopian Global (UG) Member Account E-Wallet account or bank wired to the nominated bank account, normally within five working days from time of transaction. Note: Funds transferred to the Utopian Global (UG) Member Account E-Wallet account will be subject to E-Wallet withdrawal requests as set out in the Terms and Conditions.

  16. SELL BACK TRANSACTION FEES:

    Active Members may place up to one sell back order per month per metal type without any sell back processing or treasury fees. This is done to encourage people with long term wealth preservation and to discourage the high risk of trading the market. If at the time of sell back the Member is inactive a 3% processing and treasury fee will apply to the total sell back value with a minimum fee of $30. If a Member has been inactive for longer than 6 months and then reactivates membership for sell back, a sell back processing and treasury fee will apply unless the Member has been active for a minimum of 6 consecutive months.

  17. PHYSICAL COLLECTION:

    Members may wish to physically collect some or all of their Utopian Global (UG)gold and silver products held in their Storage Vault. Physical collection may be requested at any time. Physical collection is from Kloten in Zurich, Switzerland. Instructions of intention of physical collection must be given to Utopian Global (UG) Member Services a minimum 14 days prior to the proposed collection date. The Member will be sent a Physical Collection Application Form which will include the name and identification of the person, who will be, in attendance at the physical collection. A onetime fee of USD$150 will be charged for the processing of the Physical Collection Application and Loomis International vault handling fee. Utopian Global (UG) subscribing Members will be liable to USD$75 Physical Collection Application fee.

  18. PHYSICAL SHIPPING:

    Members may wish to physically ship, some or all of their Utopian Global (UG) gold and silver products held in their Storage Vault. Physical shipping may be requested at any time. This can be done using the Shipping function in the Storage Vault management tool in the Member’s online account. Standard shipping & processing charges and terms of conditions apply. Shipping terms are contained in a separate document in the Membership Terms and Conditions. The Member is responsible for applicable VAT or import duty charges and import laws and restrictions within the destination country. Note: FEDERAL EXPRESS WILL NOT SHIP TO POST OFFICE BOX ADDRESSES.

    An order placed by a Member, to physically ship Utopian Global (UG) gold and silver products held in their Storage Vault to a physical destination.

  19. STORAGE TYPE:

    Utopian Global (UG) gold and silver products held in storage on behalf of Utopian Global (UG) Members are held exclusively within the high security storage vaults of Loomis International at their Kloten, Zurich and Dubai UAE facilities. All Utopian Global (UG) gold and silver products held in storage on behalf of Members are insured at all times to 100% of their full market value by a Lloyds of London insurer. Utopian Global (UG) gold and silver products held in Loomis International’s facilities are segmented and segregated exclusively for our strategic partners as detailed in Company page. Loomis International is an accredited member of the London Bullion Market Association for the provision of security transport and storage services to the precious metals industry. For queries please contact; support@utopianglobal.com Please quote your account ID & Name.

  20. INACTIVE MEMBER STATUS FEE:

    A Service fee applies ONLY to Free account holders and Members who have not renewed their monthly Asset Accumulation fee and have a positive gram balance with the UG Gold - Silver Saver Program or vaulted items held at Loomis International, Switzerland

  21. WHAT IS A LONDON GOOD DELIVERY BAR?

    A good delivery bar is a gold or silver bar which meets the rules and regulations set by the London Bullion Market Association (LBMA), a global authority for precious metal. Good delivery bars must have a minimum fineness, contain between 350 and 430 troy ounces of gold or 750 and 1100 troy ounces of silver, and be marked with a serial number, refiner’s hallmark, fineness and year of manufacture.

Buy and Sell

  1. Please check the programs Utopian Global offers

    CASHETSTM

Infinity Vault

  1. WHAT IS THE INFINITY VAULT?

    Infinity Vault is a functionality that Utopian Global provides to its members through which investment and liquidation process has been made easy and accessible on CASHETSTM Digital Assets at any given time.

  2. HOW DOES THE INIFINITY VAULT FUNCTION?

    CASHETSTM Infinity Vault falls under two statuses, “Active” and “Inactive”. Active status of the CASHETSTM Infinity Vault means that they are employed on the Infinity Vault to earn yield as per the “Infinity Vault Yield Program”, and in Inactive state they are not employed on the Infinity Vault and are not earning the yields. CASHETSTM when bought by the members are automatically issued in Active state and the members can choose at any time to make them Inactive.

  3. HOW DOES THE INFINITY VAULT YIELD PROGRAM WORK?

    The annual projected yield on CASHETSTM is around 30% which is paid out as CASHETSTM Tokens at the end of the year. If the members desire to liquidate their CASHETSTM in part or full before this time the following rates (based on their holding period) will be applicable on the past months.

    Time Frame
    Premium Yield
    Monthly Yield Annual Yield Monthly Yield Annual Yield Monthly Yield Annual Yield
    Within a Month Principle Only Principle Only Principle Only
    After 1 Month 0,45% 5,40% 0,60% 7,20% 0,60% 7,20%
    After 3 Months 0,63% 7,56% 1,08% 12,96% 1,08% 12,96%
    After 6 Months 0,96% 11,52% 1,90% 22,80% 1,90% 22,80%
    After 12 Months 1,42% 17,04% 2,50% 30,00% 2,50% 30,00%
  4. HOW IS MY YIELD FROM THE INFINITY VAULT PAID OUT?

    The yield is calculated as per the Infinity Vault Yield Program and is realized at the time of making the CASHETSTM inactive converting the realized yield in to CASHETSTM tokens which can be liquidated.